The business
At Kaldi Properties, excellence in real estate is their standard. Delivering an experience tailored to meet your unique needs and aspirations. With a curated portfolio of luxury properties available for sale or rent, they offer an extensive selection to suit every discerning taste.
They also cater for exclusive, confidential events and rentals, where discreet management ensuring the utmost privacy and security is required. Their comprehensive services cover every requirement, including security arrangements, chauffeur services, catering and more.
A team of experienced professionals, committed to providing world-class service at every stage of your real estate journey. From the initial property viewings to the final closing, Kaldi Properties is your trusted partner, guiding you through each step with expertise and care.
Kaldi Properties can turn your real estate goals into reality. Welcome to a truly remarkable real estate experience.
The challenge
Kaldi Properties, a luxury property management company in Mallorca, faced challenges in expanding its global and local presence. With a growing portfolio and diverse service offerings, including confidential rental management, catering, concierge, and security services, managing customer relationships became increasingly complex.
The need for precise data segmentation and comprehensive CRM training was evident to effectively cater to their varied clientele. Despite offering exquisite properties and a range of premium services, visibility in the competitive real estate market was lacking. To overcome these hurdles, Kaldi required a robust CRM solution, tailored training, and a strategic SEO strategy to drive growth and enhance awareness both internationally and in the local Mallorcan community.
The solution
To address Kaldi Properties' challenges, Cognition CRM implemented a targeted solution tailored to their unique needs. Leveraging advanced CRM functionalities, including:
- Streamlined customer relationship management
- Conducted in-depth data segmentation for precise targeting and personalised marketing strategies
- Empowered staff with customised training programs to maximise CRM potential
- Implemented strategic SEO approach to enhance online visibility globally and within the local Mallorcan community
- Facilitated business growth and brand awareness strategy through comprehensive solution tailored to their unique needs
The result
- Achieved significant improvement in customer relationship management efficiency, resulting in streamlined processes and enhanced client satisfaction
- Successfully targeted and reached the right audience segments through precise data segmentation, leading to increased leads and customer engagement
- Empowered Kaldi Properties' team with tailored training programs, resulting in proficient utilisation of the CRM system and improved productivity
- Implemented strategic SEO tactics that resulted in improved online visibility, driving organic traffic and brand recognition globally and locally in Mallorca
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